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docspricing-and-plans

EXOINTEL — Pricing & Plans

Source of truth: apps/web/src/lib/billing/plans.ts (PLANS catalog — code IS the price list) and apps/web/src/components/legal/content/{PricingBody,RefundBody}.tsx. Compiled 2026-07-19.

Plans

Plan (internal id) Display name Price Tagline
free Free $0 forever — no trial, no card required Explore the live globe and the core OSINT lookups
operator Watch $25 USD / month, billed monthly The complete recon toolkit for a single analyst
overwatch Overwatch $80 USD / month, billed monthly Full toolkit at 3–5× the limits, with 24/7 escalation to a real human

Note the internal plan id operator displays to users as “Watch” — if a customer says “Watch plan” or “Operator plan” they mean the same $25/mo tier.

Prices are the full recurring price — no introductory discount, no free trial period on paid plans. They renew automatically each month until cancelled. Prices are exclusive of tax; VAT/sales tax is calculated and added at checkout based on the customer’s location — the Paddle checkout shows the exact final charge.

What each plan includes

Free ($0)

  • Full live map: flights, maritime, satellites, fires, quakes, news, space weather
  • 100 OSINT lookups / month (DNS, WHOIS, certs, IP, BGP, CVE, sanctions)
  • 25 AI assistant queries / month
  • AI support assistant (standard model)
  • Active recon tools (scanner, deep recon, sweep, SpiderFoot) are not included — 0 quota

Watch ($25/mo, internal id operator)

Everything in Free, plus the full toolkit unlocked:

  • Active recon: people / email / username / leak search + semantic search
  • Target scanning: ports, SSL, headers, tech fingerprinting, subdomains
  • Subnet sweeps + full SpiderFoot scans
  • Personal alert rules
  • Monthly limits: 5,000 lookups · 1,500 AI queries · 300 scans · 800 recon searches · 60 sweeps · 8 SpiderFoot scans
  • AI support assistant on a more capable model

Overwatch ($80/mo)

Everything in Watch, plus:

  • 3–5× higher monthly limits on every tool
  • Monthly limits: 25,000 lookups · 6,000 AI queries · 1,200 scans · 3,200 recon searches · 180 sweeps · 24 SpiderFoot scans
  • Same AI support model as Watch, plus 24/7 escalation to a real human

Billing mechanics

  • Paid plans are billed monthly in USD via Paddle.com Market Limited — Paddle is the reseller and Merchant of Record (they process the actual payment and any refund, not EXOINTEL directly).
  • Upgrade, downgrade, or cancel any time from inside the app: account cabinet → PLAN section → opens Paddle’s customer portal.
  • Cancelling ≠ refunding. Cancelling stops future renewals but does not by itself refund the current billing period already paid.

Refund policy (14-day money-back guarantee)

If a customer is unsatisfied with a paid plan, they can request a full refund within 14 days of the purchase or of a renewal charge — no questions asked. To request one: email exocriador@gmail.com with the account’s email address. Refunds are typically processed within a few business days. Paddle (may appear on the statement as “Paddle” or “PADDLE.NET”) can also be contacted directly about the charge.

Exceptions: a refund may be declined if there’s evidence of abuse (e.g. repeated purchase-and-refund cycles) or a Terms of Service violation.

What happens when a limit is hit (exact in-app messages)

  • Using a tool not included in the current plan → HTTP 402, message: “Your <plan> plan doesn’t include <tool>. Upgrade to unlock it.”
  • Monthly quota exhausted on a tool that IS in the plan → HTTP 429, message: “Monthly <tool> limit reached (<limit>). Resets on the 1st — upgrade for more.” — quotas reset on the 1st of each UTC month.